 |
| |
Pre-sale:
1, the welcome visit inspects, provides the specialized suggestion for you;
2, the designer, engineer enter the scene, assists you to
draw up the plan, the choice product;
3, the free development, the
free test sample, after asks the customer to confirm under, starts
only to produce.
Post-sale:
1, a year maintenance, lifelong free service service;
2, specially supposes the customer service hot line, in 24 hours make satisfaction answer to your request opinion;
3, regularly pays a return visit.
Post-sale service pledge book
This enterprise must need forever to put the customer on first, in line with "serves first, the user is supreme" below in the principle foundation, especially makes pledged:
1, establishes set of complete customers files, wants the goods quantity, the specification model, the specification, the feedback information
including each customer and so on.
2, every leaves the plant the product, this enterprise guaranteed leaves in factory date of 15th in
the product to track the service for the first time. If discovered has the product quality question to exchange immediately or the scene repair, and is willing to undertake the economy as well as the legal liability.
3, this enterprise has established the cyclical post-sale service system, to product each month of telephone which
sells with buys the buyer contact communication product to use and to
move the situation; Each quarter decides the person to buy the buyer
scene track service.
4, this enterprise guaranteed to already the product like discovery quality question which sells, implements in for 48 hours to arrive scene processing (to exchange or service).
5, the product from leaves the plant the date, the warranty period is a year, by
produces goods the documentary evidence and the post-sale service card
serves as evidence.
6, this enterprise produces product in
customer use process, if because the artificial reason or the manpower
irresistible factor create outside the damage and the warranty period
product, will use judgement to charge the service cost expense.
|
|
|
|
|
|
